Hermela Nega

Barber

Atobis tera, ET.

About

Highly skilled Barber with over 4 years of experience, specializing in precision haircutting and grooming for diverse clientele, including children. Proven ability to build strong client relationships through exceptional patience, attention to detail, and a commitment to creating a positive, clean, and engaging experience. Adept at customer service and sales, consistently ensuring high satisfaction and a welcoming environment.

Work

Yemane Barber Shop

|

Barber

→

Summary

Provided expert barbering and grooming services, specializing in creating a positive and comfortable experience for child clients while ensuring high-quality haircuts and client satisfaction.

Highlights

Delivered exceptional haircutting and grooming services, consistently ensuring client satisfaction through meticulous care, patience, and attention to detail.

Specialized in barbering for children, successfully creating a fun, engaging, and fear-free environment that resulted in positive experiences and repeat business.

Maintained a consistently clean and hygienic work area, adhering to high standards of sanitation and professionalism to ensure client comfort and safety.

Developed advanced patience and carefulness, particularly when working with young clients, leading to a calm and efficient service delivery.

Gashina Coffe

|

Sales

→

Summary

Contributed to customer satisfaction and sales growth as a Sales Person, applying strong customer care and service skills within a fast-paced café environment.

Highlights

Provided excellent customer service, addressing inquiries and ensuring a positive experience for all patrons in a busy café setting.

Successfully processed sales transactions and managed customer orders, contributing to efficient daily operations and revenue generation.

Developed strong interpersonal and communication skills, effectively engaging with diverse customers to enhance their café experience.

Education

St.Mary University

Bachelor's Degree (Incomplete) Marketing Management

Awards

Capital Market Training Completion

Training Provider

Completed comprehensive training on Capital Market principles and practices.

Community Service / Charity Work

Community Organization

Dedicated time to helping and assisting elderly and disabled individuals, demonstrating strong community commitment and empathy.

Languages

English

Spanish

Amharic

Skills

Patience and Care

Client Empathy, Caregiving, Client Comfort.

Customer Service

Client Relations, Service Excellence, Conflict Resolution.

Attention to Detail

Precision, Accuracy, Quality Control.

Teamwork

Collaboration, Interpersonal Skills, Support.

Willingness To Adapt

Flexibility, Problem Solving, Learning Agility.

Child-Friendly Service

Pediatric Client Care, Engaging Children, Comfort Management.

Hygiene Standards

Sanitation, Workplace Cleanliness, Health & Safety Compliance.

Sales Acumen

Sales Support, Transaction Processing, Upselling.

References

Yene work Biwota

CEO